Monday, January 3, 2011

Give customer more spot informations


Xu Wei said that the operator wants to intercept this kind to deceive telephone or message to still have a certain difficulty currently, can be watched out for by customer is oneself again watch out for.But the operator also just and actively does effort, for example telecommunication in Shanghai is drawing up to release video frequency 10000 numbers, the customer uses to see telephone and service converse, can see the work and peripheral environment of service, give customer more spot informations, increase a credibility.
The liar can change to show number, but want to imitate the spot environment, and staff member...etc. it is much more difficult.
Currently, in the objective condition under the still not mature circumstance, customer should how not drive suddenly and leisurely?Telecommunication service expert Tian Lin remind a customer, regardless is what number, as long as speak of a remittance etc. and money takes the problem of boundary, must be like bank to withdraw money similar carry on "again confirm";A soft rib that changes number software couldn,t beat "10086 or 10000 numbers"s, but will beat to change a real user of number software there while being to call back, so on calling back, can know true or false.

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